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Subway and bus riders are increasingly frustrated with OMNY glitches that have caused delayed charges, denied turnstile access, and long wait times for customer service under the MTA’s new fare-payment system.

In recent weeks, commuters have reported being blindsided by system bugs—some discovering charges on their bank statements days after riding, and others struggling to tap through turnstiles.

Vanessa Campos, 28, told THE CITY she was charged 18 times between Monday and Tuesday, despite only making two round trips between her home in The Bronx and her job in Manhattan. She realized something was wrong when her phone began vibrating repeatedly after tapping in Monday morning at the Kingsbridge Road station for the D train to 125th Street.

“It just kept buzzing, back to back to back. I’m thinking, ‘It’s not a text, it’s not a call,’ and then I saw it was a flood of transactions,” Campos said. “When I checked my bank app, I saw 12 charges from yesterday—and this morning, one tap got me billed for six trips.”

MTA officials, however, deny that riders are being charged for trips they didn’t take. They attribute the issue to technical bugs, which they say will be resolved by the end of the year. Read more…..